Support
We're here to help you keep listing
Have a question, hit a snag, or need a hand with your account? Email us and a real person will get back to you — typically within one business day.
Email: support@listanvil.com
Response time: within 1 business day
To help us resolve things faster, please include the email address on your account, the marketplace or item involved, and a screenshot if something looks wrong.
Common topics
- 01Getting started. Add photos from your phone by scanning the QR code in the dashboard, let the Forge optimize your listing, then Strike it to your connected marketplaces.
- 02Marketplace connections. Connect or reconnect eBay, Etsy, and the other channels from Settings. If a sync fails, disconnect and reconnect the channel, then email us if it persists.
- 03Your data & backups. You can back up and restore your full catalog to Google Drive from the app. Backups are human-readable and fully restorable.
- 04Account & privacy. Delete your account and all associated data at any time from Delete account, or read how we handle your data in our Privacy Policy.